Refund Policy

  1. Term of Purchased User Subscriptions. User subscriptions purchased by You, the subscriber to UlawPractice services, commence on the agreed start date and continue for the subscription term as agreed with You – generally one month for monthly subscriptions at monthly rates or one year for annual subscriptions at annual rates. All User subscriptions shall automatically renew for additional periods equal to the expiring subscription term or one year (whichever is shorter), unless either party gives the other notice of non-renewal at least 30 days before the end of the relevant subscription term. The per-unit pricing during any such renewal term shall be the same as that during the prior term unless We have given You written notice of a pricing increase at least 60 days before the end of such prior term, in which case the pricing increase shall be effective upon renewal and thereafter. Any such pricing increase shall not exceed 10% of the pricing for the relevant Services in the immediately prior subscription term, unless the pricing in such prior term was designated as promotional or one-time.
  2. Cancellation and refunds.  For monthly subscribers, if You cancel in-month,You will be charged for the following month in full but You will not be charged for subsequent months.  Your service will be terminated at the end of the month in which you cancelled the service, but your account access will be held open until the end of the following month to give You time to download your account data and also perform your accounting month-end. After that time your account data will be removed from the system and is not saved so cannot be restored.  For annual subscribers, if You cancel the service during the year, You will be refunded for the remainder of the year for which you do not receive service but your refund will be such that for the months in the year for which you did receive service you are charged at the monthly subscription rate in force at the time not the annual rate you paid.
  3. Return of Your Data. Upon request by You made within 30 days after the effective date of termination of a Purchased Services subscription, We will make available to You for download a file of Your Data in comma separated value (.csv) format along with attachments in their native format. After such 30-day period, We shall have no obligation to maintain or provide any of Your Data and shall thereafter, unless legally prohibited, delete all of Your Data in Our systems or otherwise in Our possession or under Our control.

If you have any questions or suggestions regarding our refund policy, please contact us

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